Smart systems reduce downtime.
A giant production plant with several hundred machines reports a fault. Production comes to a standstill. This is where speed counts: Where exactly is the machine? What is the problem? Which replacement parts are needed? Every minute costs money.
With conventional systems, a technician often has to cover long distances to finally find the right machine. The right replacement part is lacking? That means more travel time.
Our solution
smartConnect by in-tech – With mobile operating solutions, we bring all important information to the right place and avoid downtime entirely where possible: the machine reports the need for service even before a pending failure. In case of a fault, it sends all important information to the service technician’s mobile display: What is the problem? Which replacement parts are needed? What is the repair procedure? On a smart phone, tablet or smart watch, the user easily sees what needs to be done.
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